diff --git a/addons/laundry_management/models/laundry_commission.py b/addons/laundry_management/models/laundry_commission.py
new file mode 100644
index 0000000..73a9fe1
--- /dev/null
+++ b/addons/laundry_management/models/laundry_commission.py
@@ -0,0 +1,125 @@
+from odoo import models, fields, api
+from odoo.exceptions import UserError
+
+
+class LaundryCommission(models.Model):
+    """Staff commission tracking (PART 3).
+
+    States:
+        pending   — auto-created when order progresses; awaiting manager review
+        confirmed — manager has verified and approved the commission
+        paid      — commission has been settled/paid to the staff member
+
+    The commission_account_id (from settings) is informational for now.
+    Managers can bulk-confirm and bulk-mark-paid from the list view.
+    """
+    _name = 'laundry.commission'
+    _description = 'Laundry Staff Commission'
+    _inherit = ['mail.thread']
+    _order = 'date desc, id desc'
+
+    name = fields.Char(
+        string='Reference',
+        compute='_compute_name', store=True, readonly=True,
+    )
+    order_id = fields.Many2one(
+        'sale.order', string='Order',
+        required=True, ondelete='cascade', index=True,
+    )
+    company_id = fields.Many2one(
+        'res.company',
+        related='order_id.company_id', store=True, index=True,
+    )
+    employee_id = fields.Many2one(
+        'res.users', string='Staff Member',
+        required=True, domain=[('share', '=', False)],
+        tracking=True,
+    )
+    role = fields.Selection([
+        ('reception',  'Reception / Intake'),
+        ('processing', 'Processing / Cleaning'),
+        ('delivery',   'Delivery / Handover'),
+    ], string='Role', required=True, tracking=True)
+
+    commission_type = fields.Selection([
+        ('percentage', 'Percentage (%)'),
+        ('fixed',      'Fixed Amount'),
+    ], string='Type', required=True, default='percentage')
+
+    rate = fields.Float(string='Rate / Amount', digits=(10, 2))
+    base_amount = fields.Float(string='Order Total', digits=(10, 2))
+    commission_amount = fields.Float(
+        string='Commission',
+        compute='_compute_commission_amount', store=True, digits=(10, 2),
+    )
+
+    date = fields.Date(string='Date', required=True, default=fields.Date.today)
+
+    state = fields.Selection([
+        ('pending',   'Pending'),
+        ('confirmed', 'Confirmed'),
+        ('paid',      'Paid'),
+    ], default='pending', required=True, tracking=True, copy=False, index=True)
+
+    notes = fields.Text(string='Notes')
+
+    _ROLE_LABELS = {
+        'reception':  'Reception',
+        'processing': 'Processing',
+        'delivery':   'Delivery',
+    }
+
+    @api.depends('order_id', 'order_id.name', 'role')
+    def _compute_name(self):
+        for rec in self:
+            order = rec.order_id.name or 'NEW'
+            role  = self._ROLE_LABELS.get(rec.role, rec.role or '')
+            rec.name = f'COM/{order}/{role}'
+
+    @api.depends('commission_type', 'rate', 'base_amount')
+    def _compute_commission_amount(self):
+        for rec in self:
+            if rec.commission_type == 'percentage':
+                rec.commission_amount = rec.base_amount * rec.rate / 100.0
+            else:
+                rec.commission_amount = rec.rate
+
+    # ── State transitions ─────────────────────────────────────────────
+    def action_confirm(self):
+        """Manager confirms commission is valid and approved."""
+        for rec in self:
+            if rec.state != 'pending':
+                raise UserError(
+                    f'"{rec.name}" cannot be confirmed — current state: {rec.state}.'
+                )
+            rec.write({'state': 'confirmed'})
+            rec.message_post(
+                body=f'Commission confirmed by {self.env.user.name}. '
+                     f'Amount: {rec.commission_amount:.2f}'
+            )
+
+    def action_mark_paid(self):
+        """Mark commission as settled/paid to staff."""
+        for rec in self:
+            if rec.state == 'paid':
+                raise UserError(f'"{rec.name}" is already paid.')
+            if rec.state == 'pending':
+                # Allow paying directly from pending (manager shortcut)
+                rec.write({'state': 'paid'})
+            else:
+                rec.write({'state': 'paid'})
+            rec.message_post(
+                body=f'Marked as paid by {self.env.user.name}.'
+            )
+
+    def action_reset_pending(self):
+        """Reset commission back to pending (manager only)."""
+        for rec in self:
+            if rec.state == 'paid':
+                raise UserError(
+                    f'Cannot reset "{rec.name}" — it has already been paid.'
+                )
+            rec.write({'state': 'pending'})
+            rec.message_post(
+                body=f'Reset to pending by {self.env.user.name}.'
+            )